How to come up with your chatbot name

The only thing you need to remember is to keep it short, simple, memorable, and close to the tone and personality of your brand. Remember, the key is to communicate the purpose of your bot without losing sight of the underlying brand personality. Similarly, an e-commerce chatbot can be used to handle customer queries, take purchase orders, and even disseminate product information. With REVE Chat, you can sign up here, get step-by-step instructions on how to create and how to name your chatbot in simple steps. Chatbot names may not do miracles, but they nonetheless hold some value. With a cute bot name, you can increase the level of customer interaction in some way.

The role of the bot will also determine what kind of personality it will have. A banking bot would need to be more professional in both tone of voice and use of language compared to a Facebook Messenger bot for a teenager-focused business. chatbot name Personalizing your bot with its own individual name makes him or her approachable while building an emotional bond with your customer. You’ll need to decide what gender your bot will be before assigning it a personal name.

Tips on naming your business

Better yet, perhaps you are inspired to carve out a path that uniquely mirrors your chatbot’s identity and offerings. From innovative, unique identities to playful cute names and even technologically-inspired options, there’s a world of ideas to set your creative juices flowing. The nomenclature rules are not just for scientific reasons; in the digital age, they can play a huge role in branding, customer relationships, and service. Therefore, a good chatbot name can significantly enhance your customer relationship, engendering loyalty and encouraging repeated visits. The positive impact of a well-chosen chatbot name on customer relationships can’t be underestimated. Using chatbots has become a prime focus for marketers and SEO experts worldwide.

• On the other hand, when building a chatbot for a beauty platform such as Sephora, your target customers are those who relate to fashion, makeup, beauty, etc.
• Make it fit your brand and make it helpful instead of giving visitors a bad taste that might stick long-term.
• Worse still, this may escalate into a heightened customer experience that your bot might not meet.
• And if your customer is not able to establish an emotional connection, then chances are that he or she will most likely not be as open to chatting through a bot.

In this section, we have compiled a list of some highly creative names that will help you align the chatbot with your business’s identity. By carefully selecting a name that fits your brand identity, you can create a cohesive customer experience that boosts trust and engagement. Let’s consider an example where your company’s chatbots cater to Gen Z individuals. To establish a stronger connection with this audience, you might consider using names inspired by popular movies, songs, or comic books that resonate with them. Giving your chatbot a name helps customers understand who they’re interacting with. Remember, humanizing the chatbot-visitor interaction doesn’t mean pretending it’s a human agent, as that can harm customer trust.

Your brand personality

But, a robotic name can also build customer engagement especially if it suits your brand. Nobody knows your customers better than your support teams, so why not bring them into the process and dedicate some time to brainstorming. Looking internally for ideas is an easy way to get a bigger list of names to choose from. Team members don’t have to be marketers, the name could be a simple spin on your business name, industry focus, greater purpose, or be inspired by your brand colours or values. Remember that people have different expectations from a retail customer service bot than from a banking virtual assistant bot.

Try to use friendly like Franklins or creative names like Recruitie to become more approachable and alleviate the stress when they’re looking for their first job. Your chatbot name may be based on traits like Friendly/Creative to spark the adventure spirit. It presents a golden opportunity to leave a lasting impression and foster unwavering customer loyalty. Adding a catchy and engaging welcome message with an uncommon name will definitely keep your visitors engaged. Industries like finance, healthcare, legal, or B2B services should project a dependable image that instills confidence, and the following names work best for this.

Your AI chatbot can expand within your business

With so many different types of chatbot use cases, the challenge for you would be to know what you want out of it. No matter what name you give, you can always scale your sales and support with AI bot. Read our post on 10 Must-have Chatbot Features That Make Your Bot a Success can help with other ways to add value to your chatbot.